San Antonio Community Resource Directory

Our mission is to grow our economy and strengthen our community. Our vision is to grow our economy and strengthen the quality of life in Bexar County by developing our workforce, fostering local business partnerships, and providing community resources for individuals and families in our community.

The Community Resources Division of the Economic and Community Development Department provides financial assistance for utility payments and administers the Pauper Burial program.

The Community Resources Division receives funding from the State to offer financial assistance to eligible County residents for electric and natural gas bills. This assistance is designed to prevent utility disconnection and to assist households in becoming self-sufficient.

Hours
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: CLOSED
Sunday: CLOSED

The Comprehensive Energy Assistance Program (CEAP) is a utility assistance program. CEAP is designed to assist low-income households in meeting their immediate energy needs and to encourage consumers to control energy costs for years to come through energy education.

To receive assistance through the Comprehensive Energy Assistance Program (CEAP) the applicant must:

  • Be a CPS Energy customer
  • Reside in Bexar County
  • Be a U.S citizen or meet non-citizen criteria
  • Meet income guidelines

Must provide one of the following documents:

  • U.S. Passport
  • Certificate of U.S Citizenship
  • Certificate of Naturalization

If you can not provide one of those documents, then you must provide one of the following:

  • valid state-issued driver's license or ID card and
  • birth certificate or valid voter registration card

Priority for utility assistance is given to low-income households:

  • Elderly (60+)
  • Disabled
  • Families with children five years of age or younger
Hours
Monday: 8:30 AM - 4:00 PM
Tuesday: 8:30 AM - 4:00 PM
Wednesday: 8:30 AM - 4:00 PM
Thursday: 8:30 AM - 4:00 PM
Friday: 8:30 AM - 4:00 PM
Saturday: CLOSED
Sunday: CLOSED

Customers MUST call to schedule an appointment. Client walk-ins will be asked to schedule an appointment and return at that time.
Updated within the last month