San Antonio Community Resource Directory

Defined as a political subdivision of the State of Texas, the Alamo Area Council of Governments (AACOG) was established in 1967 under Chapter 391 of the Local Government Code as a voluntary association of local governments and organizations that serves its members through planning, information, and coordination activities. AACOG serves the Alamo Area/State Planning Region 18, which covers 13 counties and 12,582 square miles. Comprising the area planning region are Atascosa, Bandera, Bexar, Comal, Frio, Gillespie, Guadalupe, Karnes, Kendall, Kerr, Medina, McMullen, and Wilson counties.

AACOG’s Mission
The mission of the Alamo Area Council of Governments is to enhance the quality of life of all residents of the Alamo Region in partnership with elected and appointed officials, funders, community partners and beneficiaries.

Hours
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: CLOSED
Sunday: CLOSED

Diane Rath - Executive Director Send email
(210) 362-5200
Stella Garcia - Senior Director of Operations Send email
(210) 362-5252

Alamo Service Connection is an information, referral, and assistance system for seniors, people with disabilities, and their families.

ASC helps them navigate the complex system of services offered by government agencies, nonprofits, and other service providers.

ASC has an extensive database on its website, which is supported by systems navigators in the ASC call center.

Systems navigators help callers explore options for handling problems related to aging and disability and recommend resources and strategies for problem resolution.

This resource is available to senior citzens, people with disabilities, and their families and caregivers in the following counties: Atascosa, Bandera, Bexar, Comal, Frio, Gillespie, Guadalupe, Karnes, Kendall, Kerr, McMullen, Medina, Wilson.

Click here to contact them.

Free

Hours
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: CLOSED
Sunday: CLOSED

Updated within the last 1 month.

A Long-Term Care Ombudsman means "being an advocate for residents."  A Long-Term Care (LTC) Ombudsman listens to and addresses the concerns of nursing home and assisted living residents.  At all times, residents decide on the LTC Ombudsman's level of involvement. They can be counted on to respect residents' privacy and confidentiality. Some of the ways in which LTC Ombudsman serve residents include telling residents about their rights and empowering and supporting residents and their families to discuss concerns with staff.   An LTC Ombudsman completes State-supported training and is certified by the State Long-Term Care Ombudsman.  

Services
An LTC Ombudsman: 

  • Advocates for quality of life and quality care
  • Explains Resident Rights
  • Supports resident directed care
  • Helps to ensure residents are treated with dignity
  • Identifies and resolves concerns that affect residents
Hours
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: CLOSED
Sunday: CLOSED

Tina Higdon Send email
Updated within the last 1 month.

The Aging and Disability Resource Center (ADRC) helps provide access to long-term services and resources for older adults, veterans, people with disabilities, and their families. The ADRC is supported by the Resource & Referral Call Center Specialists. These Call Center Specialists will provide assistance information and referrals to services for individuals who are 60 years of age or older, as well as individuals of any age who are eligible for Medicare.

Assistance Information and Referrals to Services include:

  • Activities of Daily Living
  • Prescription Assistance Programs
  • Individual Rights
  • Housing
  • Transportation
  • Institutional/Facility Care
  • Nutrition/Senior Citizens Sites
  • Utility Assistance
  • Provider Services
  • Support Groups

Alamo Service Connection

The Alamo Service Connection (ASC) is an information, referral, and assistance system for seniors, veterans, people with disabilities and their families in the 13-county AACOG region. ASC helps them navigate the complex system of services offered by government agencies, nonprofits, and other service providers. With ASC’s extensive website database, a system navigator in the ADRC will assist callers in exploring options and recommend resources for problems related to aging and disability.

Region’s supported by our ADRC through ASC:

Atascosa, Bandera, Bexar, Comal, Frio, Gillespie, Guadalupe, Karnes, Kendall, Kerr, McMullen, Medina and Wilson Counties

You can access our assistance & information referral system by contacting an ADRC Call Center Specialist at (855) 937-2372 or (210) 477-3275.

Updated within the last 3 months.

This program creates a coordinated network of serving service members, veterans, and their families.

Alamo Veterans Network evaluates your personal goals and directs you to public, private, and nonprofit organizations providers who can help you reach your goals.

Alamo Veterans Network providers cover a comprehensive range of services, including:

  • Benefits
  • Health & Social Enrichment
  • Clothing & Household Goods
  • Housing
  • Spiritual Enrichment
  • Education
  • Individual & Family Support Services
  • Sports & Recreation
  • Employment
  • Legal
  • Transportation
  • Food
  • Money Management
  • Utilities

The Alamo Veterans Network assists service members, veterans, and their families in the Alamo Area (Atascosa, Bandera, Bexar, Comal, Frio, Gillespie, Guadalupe, Karnes, Kendall, Kerr, Medina, McMullen, and Wilson counties).

You only have to provide eligibility information once, and Alamo Veterans Network providers work together to serve you.

Hours
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: CLOSED
Sunday: CLOSED

Updated within the last year

The Alamo Veterans Network (AVN) creates a coordinated network of public, private, and nonprofit organizations serving service members, veterans, and their families.

AVN evaluates your personal goals and directs you to network providers who can help you reach them. You only have to provide eligibility information once, and Alamo Veterans Network providers work together to serve you.

Alamo Veterans Network providers cover a comprehensive range of services, including:

  • Benefits
  • Clothing & Household Goods
  • Education
  • Employment
  • Food
  • Health
  • Housing
  • Individual & Family Support Services
  • Legal
  • Money Management
  • Social Enrichment
  • Spiritual Enrichment
  • Sports & Recreation
  • Transportation
  • Utilities

For a referral, click here and complete the short questionnaire.

The Alamo Veterans Network assists service members, veterans, and their families in the 13-county Alamo Area:

  • Atascosa
  • Bandera
  • Bexar
  • Comal
  • Frio
  • Gillespie
  • Guadalupe
  • Karnes
  • Kendall
  • Kerr
  • Medina
  • McMullen
  • Wilson
Hours
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: CLOSED
Sunday: CLOSED

Updated within the last month

The Area Agencies on Aging are dedicated to building a community that supports older residents and allows them to age in place with dignity, security, and enhanced quality of life. Services include congregate meals, home-delivered meals, benefits counseling, care coordination, legal assistance, nutrition, counseling and training, caregiver support, and transportation services.

These Call Center Specialists will provide assistance information and referrals to services for individuals who are 60 years of age or older, as well as individuals of any age who are eligible for Medicare.

Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: CLOSED Sunday: CLOSED
Alamo Service Connection
(210) 477-3275
Updated within the last year

Service Coordination

The following programs are facilitated by a staff member, called a Services Coordination Specialist, who oversees the activities and services for eligible individuals.

  • Safety Net Services: These services are intended to help people with intellectual and developmental disabilities remain in their own or their family’s home.
  • Home and Community-Based Services (HCS) is a Medicaid waiver program that provides services to people with intellectual and developmental disabilities who live with their family, in their own home, in a foster/companion setting, or a residence with no more than three others receiving services.
  • Texas Home Living (TxHmL): This Medicaid waiver program provides essential services so that people with intellectual and developmental disabilities may continue to live with their families.
  • Intermediate Care Facilities for Individuals with an Intellectual Disability (ICF/IID) program is a community-based residential service option provided in homes with six or more individuals. This ICF/IID program provides similar services provided in an HCS residential home. The services include staff available to assist individuals with identified needs, access to medical care, the opportunity to attend Day Habilitation or similar programs, and participation in community activities. Click here to learn more. 

The first step in determining if an individual qualifies for IDD services is to complete the Intake Application. Click here for the application form.

Hours
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: CLOSED
Sunday: CLOSED

Updated within the last year

Aging can be a challenge for many, especially those aging with a disability. The classes provided by the Support & Empowerment program are meant to alleviate some of the stress related to aging, by educating both caregivers and individuals with intellectual and or developmental disabilities on how to navigate their finances, health, mental health, spirituality, and caregiving roles as they age.

There are three videos, each covering the same subjects but in different areas and stages of life These include Finances: Managing income, savings, special needs trusts, finding and maintaining employment, and wills Health/Nutrition: Healthy foods and healthy habits, grocery shopping tips, staying active, common illnesses Crisis/Mental: What crisis is and how to react, mental health, grief, dementia & Alzheimer's Caregiving: Stigma, burnout & how to manage, life skills & assistance, aging out of caregiving, terminal illness Spirituality: Mindfulness & emotional health, stress, stigma, friendships, finding new purpose and staying sharp You can click on the link below to watch the videos in English/ASL or Spanish.

Click here to learn more.

Updated within the last month

SENIOR COMPANION PROGRAM
The Senior Companion Program helps make independence a reality by helping older adults age in place. The program provides companionship to anyone 60 or older. The volunteers are able to assist the older adult with sorting mail, playing games, running errands, walking together, small chores around the house and making phone calls to name a few. To volunteer you must be 55 and older and meet the income eligibility for the program. As a volunteer, you can receive a stipend and mileage reimbursement, training, paid personal leave, paid Holidays and make lifelong friends!

Additional Aging Volunteer Opportunities
Additional volunteer positions are available from time to time, as needed, in Atascosa, Bandera, Bexar, Comal, Frio, Gillespie, Guadalupe, Karnes, Kendall, Kerr, McMullen, Medina, and Wilson Counties.

Please contact: Celina Wilt at 210-362-5200.

Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: CLOSED Sunday: CLOSED
Stella Garcia Send email
(210) 362-5252
Updated within the last 4 months.

The Warm Hearts, Warm Homes program is a locally-funded project that delivers a free space heater to older adults or veterans who have no safe source of heat inside their homes.

Thanks to the continued generosity and contributions from our fellow citizens - since 2009, the Warm Hearts program has been able to support over 100 homes, every year, across our 13-County service area.

To qualify, persons must be 60 years of age or older and a resident of one of the 13 counties in the AACOG Region. The recipient must also have no current, safe means of heating in their home, or the existing heating source is not working. A stove or oven is not considered a safe and adequate source of heating a home, as this regularly leads to numerous fires and casualties in our community.

For more information, or to request a heater, call the Alamo Service Connection at (210) 477-3275 (or toll free at 866-231-4922) or email for details.

Hours
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: CLOSED
Sunday: CLOSED

Alamo Service Connection
(210) 477-3275
Stella Garcia Send email
(210) 362-5252
Updated within the last year

The Weatherization Assistance program is designed to help low-income individuals overcome the high cost of energy through the installation of energy conservation measures. Although the program does not address major home repairs, it can help lower the amount of energy used in a home by enhancing the structure's thermal boundary, ultimately helping a home stay warm in the colder months and cold in the warmer months.

Qualification for weatherization assistance is a three-step process.

  1. The applicant's total household income must meet federal income eligibility requirements.
  2. The person completing the application must be a U.S. Citizen or show proof of eligible Resident Alien Status to receive federal benefits.
  3. The home must be structurally sound (no major roof repairs, plumbing leaks, foundation problems, faulty electrical wiring, or similar structural issues).

2023 Weatherization Assistance Program 

 

 

Hours
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: CLOSED
Sunday: CLOSED

Updated within the last year