VIA Metropolitan Transit
San Antonio Community Resource Directory
COVID-19 Notice

VIA will continue to require all non-exempt passengers age 10 and older to wear a face-covering to board a vehicle or access a VIA facility, where proper social distancing (6 feet apart) may not be possible. (While supplies last, a face covering will be made available on vehicles for customers who do not have one.) VIA operators must also wear a face-covering.

VIA will continue to maintain a “safe capacity” to promote social distancing. All passengers must be seated and exit through the rear door.

VIA will continue to operate its Essential Service Schedule which adjusts bus routes and hours, moving several routes to a “Sunday” schedule and adding frequency to others that continue to see high ridership. For a detailed schedule list, please visit VIAinfo.net/routes.

Click here to plan your trip.

VIA Metropolitan Transit provides regional transportation options that connect our community to opportunity, support economic vitality, and enhance the quality of life throughout our region.

VIA is governed by an 11-member board of trustees. Board members are appointed to staggered two-year terms by the following entities: San Antonio City Council (appoints five), Bexar County Commissioners Court (appoints three), and the Suburban Mayors (appoints two). The Chair of the Board is elected by the Board members and serves a two-year term. The 11-member VIA Board of Trustees meets monthly to discuss policy issues and hear comments from the community. VIA Board meetings are generally held on the 4th Tuesday of each month.

VIA buses operate seven days a week from 4 a.m. to 1 a.m. There are 7,193 bus stops along 90 bus lines, which are divided into five service categories: frequent, metro, express, skip, and downtown circulator.

VIA provides the following services in our community:
• Bus service including downtown circulator service
• Paratransit service for riders with disabilities
• Vanpool service for commuters
• Special event park & ride service
• VIA Prímo bus rapid transit service

Mon–Fri, 8:00am–6:00pm
(210) 362-2020
COVID-19 Notice

All riders must wear a mask while on the bus.

VIA Metropolitan Transit will offer complimentary transportation for any person traveling to or from an appointment at a City/County-sponsored COVID-19 vaccination site including the Alamodome, Wonderland of the Americas mall and others.

Please present your appointment confirmation in print or on your mobile device to the operator when boarding. You may also present the vaccine record provided when you receive your shot for the return trip.

Use VIA’s Online Trip Planner or on the VIA goMobile app to find the most convenient route.

Free on day of the appointment.

(210) 362-2020
COVID-19 Notice

VIA Link “safe capacity” is two (2) riders per trip. This helps maintain social distancing and provides a safer space for everyone traveling.

All non-exempt passengers age 10 and older are required to wear a face-covering.

VIA Link is a pilot ride-sharing program designed to provide on-demand transit in the Northeast San Antonio area. People may reserve a van to take a trip with as many as five people going to various destinations.

Like Uber or Lyft service, customers can request a trip through a convenient app and can begin and end a trip anywhere within the pilot zone. They can also connect with the regular VIA bus service to continue their trip. (Download the app from Apple's App Store or Google Play.)

Click the website link below and scroll down to see the service area.

Ride VIA Link and enjoy the same low fares as VIA bus service.

A VIA Reduced Fare ID or Student ID is required and must be presented when riding to pay reduced fares or use discounted passes (children ages 5-13 years old and active-duty U.S. military in uniform are not required to show ID).

Monday: 5:30 AM - 9:30 PM Tuesday: 5:30 AM - 9:30 PM Wednesday: 5:30 AM - 9:30 PM Thursday: 5:30 AM - 9:30 PM Friday: 5:30 AM - 9:30 PM Saturday: 5:30 AM - 9:30 PM Sunday: 5:30 AM - 9:30 PM
(210) 362-2020
COVID-19 Notice

VIA will continue to require all non-exempt passengers age 10 and older to wear a face-covering to board a vehicle or access a VIA facility, where proper social distancing (6 feet apart) may not be possible. (While supplies last, a face covering will be made available on vehicles for customers who do not have one.) VIA operators must also wear a face-covering.

VIA will continue to maintain a “safe capacity” to promote social distancing. All passengers must be seated and exit through the rear door.

VIA will continue to operate its Essential Service Schedule which adjusts bus routes and hours, moving several routes to a “Sunday” schedule and adding frequency to others that continue to see high ridership. For a detailed schedule list, please visit VIAinfo.net/routes.

Click here to plan your trip.

VIAtrans is a transportation service option for customers who cannot utilize regular bus service because of a disability. It is a shared-ride, curb-to-curb service that offers independence through mobility and expands access to opportunity via transit.

VIAtrans trips are available for any purpose and can be scheduled at least one day in advance, using VIA’s online or call-in scheduling system.

VIAtrans uses vans that operate in the same areas and times as VIA bus service. Van operators help passengers on and off vehicles but do not provide medical assistance or emergency service.

Individuals may apply to determine eligibility for VIAtrans.

  • Eligibility is based on an individual’s functional ability to use regular city bus service, in keeping with ADA (Americans with Disabilities Act) criteria.
  • As part of the VIAtrans eligibility determination process, applicants may be asked to participate in a physical functional assessment performed by a skilled and trained professional therapist.
(210) 362-2020
COVID-19 Notice

VIA will continue to require all non-exempt passengers age 10 and older to wear a face-covering to board a vehicle or access a VIA facility, where proper social distancing (6 feet apart) may not be possible. (While supplies last, a face covering will be made available on vehicles for customers who do not have one.) VIA operators must also wear a face-covering.

VIA will continue to maintain a “safe capacity” to promote social distancing. All passengers must be seated and exit through the rear door.

VIA will continue to operate its Essential Service Schedule which adjusts bus routes and hours, moving several routes to a “Sunday” schedule and adding frequency to others that continue to see high ridership. For a detailed schedule list, please visit VIAinfo.net/routes.

Click here to plan your trip.

While our community recovers from the social and economic effects of the ongoing COVID-19 crisis, VIA Metropolitan Transit is providing safe, reliable transit options to help people get back on their feet, including a new fare assistance program for unemployed customers.

Persons who are unemployed can request VIA’s new Workforce Assistance Pass. The complimentary pass is good for 31 days from activation and is available for any VIA customer who presents a copy of their unemployment benefits statement (dated May 15 or after) and a current photo ID at a VIA ticket window during normal business hours.

The program will continue through December 31, 2020.