Community Counselors help people who are uninsured, whose existing coverage does not provide mental health services benefits, who are low-income and lack the money to pay for counseling services, or who would not receive treatment any other way.

Counseling services are provided by trained, licensed professional counselors, licensed clinical social workers, and licensed marriage and family counselors. Sessions are private and conducted in a safe and familiar environment such as churches and community centers.

The first meeting with a counselor is free. A modest fee based on a sliding fee scale is collected for each follow-up session; however, no one is denied service because they cannot pay.