VIA will continue to require all non-exempt passengers age 10 and older to wear a face-covering to board a vehicle or access a VIA facility, where proper social distancing (6 feet apart) may not be possible. (While supplies last, a face covering will be made available on vehicles for customers who do not have one.) VIA operators must also wear a face-covering.
VIA will continue to maintain a “safe capacity” to promote social distancing. All passengers must be seated and exit through the rear door.
VIA will continue to operate its Essential Service Schedule which adjusts bus routes and hours, moving several routes to a “Sunday” schedule and adding frequency to others that continue to see high ridership. For a detailed schedule list, please visit VIAinfo.net/routes.
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While our community recovers from the social and economic effects of the ongoing COVID-19 crisis, VIA Metropolitan Transit is providing safe, reliable transit options to help people get back on their feet, including a new fare assistance program for unemployed customers.
Persons who are unemployed can request VIA’s new Workforce Assistance Pass. The complimentary pass is good for 31 days from activation and is available for any VIA customer who presents a copy of their unemployment benefits statement (dated May 15 or after) and a current photo ID at a VIA ticket window during normal business hours.
The program will continue through December 31, 2020.