Emergency Shelter near

San Antonio Community Resource Directory
Hotlines and Virtual Assistance

Dial 211 on your phone
or dial (877) 541-7905

2-1-1 is a free and anonymous hotline that helps people find information about local resources in their community. Calling 2-1-1 is the starting point for making a connection to community services such as food, clothing, shelter, employment, and during disasters, to name a few. We maintain a comprehensive, up-to-date database that is updated regularly according to industry standards.

24 hours, 7 days a week including holidays
Maria Gansel - 211 VP Operations Send email
(210) 352-7000
Notice

Our RMYA staff are monitoring city, state, and national responses to COVID-19 and will make adjustments as necessary to keep all of our clients and stakeholders protected. Please feel free to call our 24-hour hotline at 210-340-8090 with questions or concerns.

Are you 18 or younger? Need a safe place to go? Call us now and we will help you.

Come by or call. We are open 24/7.
Youth Hotline Send email
(210) 340-8090

SSVF, funded through the Department of Veteran Affairs, is a program designed to assist very low-income veteran families in obtaining permanent housing. NVOP operates SSVF programs in both San Antonio and El Paso.

Under the program, participants receive client-centered case management, individualized housing stability counseling, assistance with obtaining public benefits, referrals to community agencies, and other support services as needed.

Eligible clients include:

  • Veteran families currently homeless staying in their cars, parks, abandoned buildings, airports, camping grounds, etc.
  • Currently living in their home but at risk of eviction
  • Veteran families currently homeless staying in a shelter, transitional housing, hotel, or motel.
  • Veteran families who are currently homeless, but scheduled to move into permanent housing within 90 days
Thomas Shaw - Director of SSVF Send email
(210) 233-8505

Services provided to qualifying veterans and their families:

  • Outreach engagement and admissions
  • Case management and housing planning
  • Homeless prevention services (rental and utility assistance)
  • Transportation
  • Hygiene items
  • Men, women, and family shelter services

Qualifying veterans can also receive assistance at the Dave Coy Men’s Shelter, 226 Nolan St.

Qualifications:

  • Proof of service
  • Honorable and dishonorable discharge
  • Veterans, dependents and spouse, and surviving spouse
  • Homeless or facing homelessness

For more information or community agency referrals, call (210) 352-2020 or visit the Texas Veterans Commission website.

Monday: 8:30 AM - 5:00 PM Tuesday: 8:30 AM - 5:00 PM Wednesday: 8:30 AM - 5:00 PM Thursday: 8:30 AM - 5:00 PM Friday: 8:30 AM - 5:00 PM Saturday: CLOSED Sunday: CLOSED
Notice

The Shelter remains OPEN.

When the shelter is at full capacity we can assist in referring families in need to other resources.

The shelter provides immediate, short-term housing for women and families experiencing homelessness. The objective is to move these individuals and families from crisis to stability with emergency shelter. Rooms come available most days on a first-come, first-served basis.

Women, mothers and children, and intact families. (Couples must show marriage certificate.)

Free.

Open 24 hours
Notice

This Safe Place is OPEN to provide services as usual.

Please be aware our RMYA staff are monitoring city, state, and national responses to COVID-19 and will make adjustments as necessary to keep all of our clients and stakeholders protected.

Please feel free to call our 24-hour hotline (210-340-8090) with questions or concerns.

Here’s how Safe Place works:

Step One – A young person enters a Safe Place and asks for help.

Step Two – The site employee finds a comfortable place for the youth to wait while they call the licensed Safe Place agency. For the greater San Antonio area that is Roy Maas Youth Alternatives (RMYA).

Step Three – Within 30 minutes, a RMYA staff member or qualified Safe Place volunteer will arrive to talk with the youth and, if necessary, provide transportation to RMYA's Centro Seguro Drop-In Center.

Step Four – Once at Centro Seguro, counselors meet with the youth and provide support. Agency staff makes sure the youth and their families receive the help and professional services they need.

This program is for youth under the age of 18 in need of immediate help and safety.

Free.

Open 24 hours
Youth Hotline
(210) 340-8090
0.77 miles away, 226 Nolan St, San Antonio, TX, 78202 , D2
Notice

The Shelter remains OPEN.

Dave Coy Men’s Shelter provides emergency shelter and transitional housing opportunities for up to 131 men experiencing chronic homelessness and/or lack a stable housing environment. Participants receive three meals daily and work with a case manager to identify and coordinate available educational and career development opportunities and other resources to facilitate greater independence and self-sufficiency. The facility is alcohol, smoke, and drug-free.

Men 18 years and older.

Apply in person or by phone to receive services.

Documents Required:

  • valid photo identification
  • verification of employment (if employed)
  • completed intake applications accepted at the front registration desk
  • breathalyzer administered upon entry

Call for more information.

Fees may apply; call for information.

Open for check-in: 3:00 PM – 8:00 PM, 7 days a week
Colin Maclean Send email
(210) 226-2291
Notice

Haven for Hope is open to anyone who is experiencing homelessness. No ID is required.

The Intake office is open Monday through Friday from 7:00 AM - 3:00 PM. Families are welcome 24/7.

Due to COVID, new arrivals will be tested onsite for COVID-19 and will be required to isolate in a designated location until test results are provided (1-3 nights). If the test results are positive, transportation and placement will be arranged at the City’s Isolation Care Facility Hotel. If the test results are negative, individuals and families will transition directly to Haven programming.

The Courtyard offers indoor sleeping to all individuals age 18 and older.

Families with nowhere else to stay are never turned away. (Families who arrive when the Intake Office is closed should go to the security building, which is located across the railroad tracks from the Intake Office, up a short flight of steps.)

Haven's Promise

  • You will ALWAYS be treated with kindness, compassion, dignity, and respect.
  • You will always sleep indoors, even in the Courtyard.
  • You will receive three hot meals a day and any clothing you need.
  • You will be connected to housing, through Haven Housing and our partners.
  • You will be connected to medical care, dental care, eye care, mental health care.

Services Available

  • Housing
  • Employment opportunities
  • ID Recovery: Social Security card, birth certificate, driver’s license
  • Application Assistance for Social Security, Disability, Medicare, SNAP
  • Substance use recovery
  • Detox
  • Sober living
  • LGBTQ services
  • Medical care
  • Eye care
  • Dental care
  • Psychiatric services
  • Counseling
  • Help with abuse, trauma
  • GED classes
  • Support for parents
  • Support for school-age kids
  • Legal services
  • Showers, laundry

For additional information, please contact [email protected]

There are no ID requirements and no drug testing is required.

All services are at no cost to Haven clients.

Hours of Operaton 24/7 Intake Office Hours Monday: 7:00 AM - 3:00 PM Monday: 7:00 AM - 3:00 PM Monday: 7:00 AM - 3:00 PM Monday: 7:00 AM - 3:00 PM Monday: 7:00 AM - 3:00 PM Saturday: CLOSED Sunday: CLOSED
Haven For Hope Courtyard
(210) 220-2480
Notice

Guests are screened for COVID-19 symptoms upon entry and are required to wear a mask, except when eating or sleeping.

The primary purpose of the Mission is to acquaint the homeless and the wanderer with the priceless knowledge of the love and forgiveness of God in and through Jesus Christ. Our secondary purpose is to offer a bath, clean clothes, food and a place of shelter for the night.

The Mission provides a complete change of clothing to our guests as needed. We maintain a large clothing storage area (shown in the photograph) which contains shirts, pants, coats, underwear and socks, and shoes. Our clothing articles are donated to us by both individuals and local churches. We also provide to our guests toiletries including soap, shampoo, toothbrushes and paste. In exchange for clothing, we take soiled men’s clothes and after washing, place these clothes in our clothing storage room for reissue to the men.

Proof of I.D. and no more than 2 bags to bring with you.

Men Only.

Free.

Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: CLOSED Sunday: CLOSED
Bonnie Vaughan - Director
(210) 222-9736
Notice

The Mission is now open to serve a reduced number of guests. All staff members are fully vaccinated and all volunteers to the Mission must be fully vaccinated. Guests are screened for COVID-19 symptoms upon entry and are required to wear a mask, except when eating or sleeping. 

The San Antonio Rescue Mission dormitory houses up to 40 men in bunk beds.

  • All bed linens are washed, dried and replaced on each bed every day
  • Showers and personal hygiene items are provided
  • Meal served after chapel services
  • Soiled clothing can be exchanged for clean clothes.

Men only.

Mission Open: 5:30 PM Chapel Service: 7:00 PM Meal Service: 8:00 PM
1.23 miles away, 400 Arbor Pl, San Antonio, TX, 78207 , D5

During inclement weather, we convert our church into an overnight shelter for the homeless, to keep them feed and warm.

These two homes are the only emergency shelters licensed by the State of Texas and dedicated to the care of children with special needs.

While children may be privately placed to allow their family to attend to a crisis or enjoy a short respite from the demands of caring for their child, the majority of children placed within Respite Care’s residential service are those in state custody who have been removed from their home as a result of abuse and neglect.

Participating children are enrolled in local schools, participate in recreational and educational activities, and follow a routine identical to that of a child residing in a typical home. Field trips are planned so that participants may experience recreational activities comparable to those of their non-disabled peers.

Children with special needs, ages infant to 17 years

Open 24 hours per day, 365 days per year
Stelana Burns - Director of Residential Services Send email
(210) 737-1212
1.93 miles away, 1213 Iowa St, San Antonio, TX, 78203 , D2
Notice

Our RMYA staff are monitoring city, state, and national responses to COVID-19 and will make adjustments as necessary to keep all of our clients and stakeholders protected. Please feel free to call our 24-hour hotline at 210-340-8090 with questions or concerns.

Here’s how Safe Place works:

Step One – A young person enters a Safe Place and asks for help.

Step Two – The site employee finds a comfortable place for the youth to wait while they call the licensed Safe Place agency. For the greater San Antonio area that is Roy Maas Youth Alternatives (RMYA).

Step Three – Within 30 minutes, a RMYA staff member or qualified Safe Place volunteer will arrive to talk with the youth and, if necessary, provide transportation to RMYA's Centro Seguro Drop-In Center.

Step Four – Once at Centro Seguro, counselors meet with the youth and provide support. Agency staff makes sure the youth and their families receive the help and professional services they need.

This program is for youth under the age of 18 in need of immediate help and safety.

Free.

Branch hours: Monday: 5:30 AM - 9:00 PM Tuesday: 5:30 AM - 9:00 PM Wednesday: 5:30 AM - 9:00 PM Thursday: 5:30 AM - 9:00 PM Friday: 5:30 AM - 8:00 PM Saturday: 8:00 AM - 4:00 PM Sunday: CLOSED
Youth Hotline
(210) 340-8090
Notice

Our RMYA staff are monitoring city, state, and national responses to COVID-19 and will make adjustments as necessary to keep all of our clients and stakeholders protected. Please feel free to call our 24-hour hotline at 210-340-8090 with questions or concerns.

Here’s how Safe Place works:

Step One – A young person enters a Safe Place and asks for help.

Step Two – The site employee finds a comfortable place for the youth to wait while they call the licensed Safe Place agency. For the greater San Antonio area that is Roy Maas Youth Alternatives (RMYA).

Step Three – Within 30 minutes, a RMYA staff member or qualified Safe Place volunteer will arrive to talk with the youth and, if necessary, provide transportation to RMYA's Centro Seguro Drop-In Center.

Step Four – Once at Centro Seguro, counselors meet with the youth and provide support. Agency staff makes sure the youth and their families receive the help and professional services they need.

This program is for youth under the age of 18 in need of immediate help and safety.

Free.

Branch hours: Monday: 5:00 AM - 9:30 PM Tuesday: 5:00 AM - 9:30 PM Wednesday: 5:00 AM - 9:30 PM Thursday: 5:00 AM - 9:30 PM Friday: 5:00 AM - 9:30 PM Saturday: 7:00 AM - 6:00 PM Sunday: 10:00 AM - 5:00 PM
Youth Hotline
(210) 340-8090
Notice

Our services continue uninterrupted.

St. Peter-St. Joseph Children's Home, affectionately referred to as St. PJ's Children's Home, is a short-term emergency shelter for children in crisis. We strive to provide a safe and loving home to children facing challenges as a result of abuse and neglect.

Short-term emergency shelter for children from birth to 17 years of age who are victims of abuse or neglect and are under the protection of Child Protective Services.

Jessica Keith-Valdez - Domestic Shelter Program Director Send email
(210) 531-8553
Notice

Our services continue uninterrupted.

Thousands of unaccompanied children cross the border to the United States from Central America each year and are transferred to the custody of ORR. ORR promptly places these children in the least restrictive setting in the best interest of the child. St. PJ's is an approved ORR shelter.

Licensed short-term emergency shelter providing services for up to 82 international children and youth ages 5 to 17. International children who reside at St. PJ's are provided care in compliance with all regulatory agencies.

St. PJ's also provides temporary foster care homes for international children ages 0 to 12 years old.

Janina Guajardo
(210) 533-1203

This 100-bed dormitory is an affordable, short-term housing option for men who are transitioning.

  • Men only.
  • Must present valid ID.
  • No sex offenders.

Note: Top bunks have no rails or ladders so may not be suitable for all.

  • $12 per night
  • $70 per week
  • $250 per month
Open 24/7.
3.62 miles away, 2900 Ruiz St, San Antonio, TX, 78228 , D5
Notice

The YMCA that hosts this Safe Place is CLOSED. Please call our 24-hour hotline (210-340-8090) for directions to the nearest OPEN Safe Place or other assistance.

Here’s how Safe Place works:

Step One – A young person enters a Safe Place and asks for help.

Step Two – The site employee finds a comfortable place for the youth to wait while they call the licensed Safe Place agency. For the greater San Antonio area that is Roy Maas Youth Alternatives (RMYA).

Step Three – Within 30 minutes, a RMYA staff member or qualified Safe Place volunteer will arrive to talk with the youth and, if necessary, provide transportation to RMYA's Centro Seguro Drop-In Center.

Step Four – Once at Centro Seguro, counselors meet with the youth and provide support. Agency staff makes sure the youth and their families receive the help and professional services they need.

This program is for youth under the age of 18 in need of immediate help and safety.

Free.

Branch hours: Monday: 6:00 AM - 9:00 PM Tuesday: 6:00 AM - 9:00 PM Wednesday: 6:00 AM - 9:00 PM Thursday: 6:00 AM - 9:00 PM Friday: 6:00 AM - 8:00 PM Saturday: 8:00 AM - 4:00 PM Sunday: CLOSED
Youth Hotline
(210) 340-8090
Notice

Our RMYA staff are monitoring city, state, and national responses to COVID-19 and will make adjustments as necessary to keep all of our clients and stakeholders protected. Please feel free to call our 24-hour hotline at 210-340-8090 with questions or concerns.

Here’s how Safe Place works:

Step One – A young person enters a Safe Place and asks for help.

Step Two – The site employee finds a comfortable place for the youth to wait while they call the licensed Safe Place agency. For the greater San Antonio area that is Roy Maas Youth Alternatives (RMYA).

Step Three – Within 30 minutes, a RMYA staff member or qualified Safe Place volunteer will arrive to talk with the youth and, if necessary, provide transportation to RMYA's Centro Seguro Drop-In Center.

Step Four – Once at Centro Seguro, counselors meet with the youth and provide support. Agency staff makes sure the youth and their families receive the help and professional services they need.

This program is for youth under the age of 18 in need of immediate help and safety.

Free.

Branch hours: Monday: 5:15 AM - 9:00 PM Tuesday: 5:15 AM - 9:00 PM Wednesday: 5:15 AM - 9:00 PM Thursday: 5:15 AM - 9:00 PM Friday: 5:15 AM - 8:00 PM Saturday: 8:00 AM - 4:00 PM Sunday: CLOSED
Youth Hotline
(210) 340-8090
Notice

Our RMYA staff are monitoring city, state, and national responses to COVID-19 and will make adjustments as necessary to keep all of our clients and stakeholders protected. Please feel free to call our 24-hour hotline at 210-340-8090 with questions or concerns.

Here’s how Safe Place works:

Step One – A young person enters a Safe Place and asks for help.

Step Two – The site employee finds a comfortable place for the youth to wait while they call the licensed Safe Place agency. For the greater San Antonio area that is Roy Maas Youth Alternatives (RMYA).

Step Three – Within 30 minutes, a RMYA staff member or qualified Safe Place volunteer will arrive to talk with the youth and, if necessary, provide transportation to RMYA's Centro Seguro Drop-In Center.

Step Four – Once at Centro Seguro, counselors meet with the youth and provide support. Agency staff makes sure the youth and their families receive the help and professional services they need.

This program is for youth under the age of 18 in need of immediate help and safety.

Free.

Open 24 hours
Youth Hotline
(210) 340-8090
Notice

During this time, Centro will focus its services on youth 17 and under. Youth 18 and over will be served on a case-by-case basis.

Centro Seguro is a 24-hour drop-in/drop-out center for young people age 18 and under who are in need of a safe place due to homelessness, runaway, unsafe living conditions, or falling victims to sex traffickers.

Youth have access to a wide array of services from a hot shower, a meal, a change of clothing, and immediate therapeutic support.

Safety and security, in a non-judgmental atmosphere is the priority at Centro Seguro. In addition to on-site emergency drop in services, clients receive ongoing case management including referrals for medical, dental, and vision care; individual and family counseling services; as well as support groups.

Come by or call our hotline: (210) 340-8090.

We are open 24/7.
Notice

Our RMYA staff are monitoring city, state, and national responses to COVID-19 and will make adjustments as necessary to keep all of our clients and stakeholders protected. Please feel free to call our 24-hour hotline at 210-340-8090 with questions or concerns.

Children needing a safe place to stay for a short time receive 24-hour care while more permanent placement is determined. Emergency shelter services are provided for trafficked, runaway, homeless, foster youth, and children transitioning from juvenile probation.

This shelter serves children 24-hours a day in a safe, structured setting for up to 90 days. Every child is evaluated for medical, mental, dental, and other health care needs when they arrive at RMYA.

On-staff licensed clinicians are on-call 24/7 to provide crisis intervention for children, no matter what issues they may be facing.

Children participate in individual and group counseling so they can develop the tools needed to manage challenges.

Older residents also attend life skill classes to help educate them about food, finances, and the basics for surviving and thriving in the real world.

Children at RMYA keep up with school through RMYA’s on-site charter school Stepping Stones Academy. Youth have access to a large playground, swings, and basketball court so children can exercise daily.

It is crucial that children in RMYA programs experience as much normalcy as possible.

All residents are able to attend religious services at their request.

Notice

Family Counseling & Resource Center is offering telehealth services for counseling, case management, psychiatry, and crisis sessions. Face-to-face counseling sessions may be available on a limited basis, based on client needs. For more information, please call 210-340-7971 ext. 1100.

Roy Maas Youth Alternatives (RMYA) provides individual and family counseling, short-term pediatric and adolescent psychiatric services, and low-cost parent education classes for youth and their families.

Assessments may be available, as needed, for temporary and voluntary short-term residential care at RMYA Emergency Shelter Services, where residents have access to psychiatric services.

Counseling Services: We work with families experiencing a variety of behavioral and emotional crises, including but not limited to:

  • parent-child conflicts
  • anxiety
  • substance abuse
  • runaways
  • truancy,
  • emotional control issues
  • anger management

We are an approved site for Bexar County Juvenile Probation and the Department of Family and Protective Services mandated counseling.

The RMYA Community Psychiatric Clinic provides short-term psychiatric services in conjunction with child and family counseling for community children and youth (up to age 24) waiting to be seen by a private psychiatrist.

Our counselors partner with psychiatric residents from the University of Texas Health Science Center at San Antonio, to provide evaluations and follow-up assessments for children coping with mental health issues that could lead to abuse, hospitalization, or the breakdown of the family unit.

RMYA also provides referrals for long-term psychiatric care when necessary.

Our agency offers the Becoming a Love and Logic Parent training course. The seven-week Becoming a Love and Logic Parent program was developed by Jim Fay, Charles Fay, PhD., and Foster W. Cline, M.D., of the Love and Logic Institute, Inc., in Golden, Colorado.

All counseling services are offered to the community on a sliding scale.

Parenting Classes are $7 each, or $35 when pre-registering for the whole course.

We accept Community First Medicaid, Traditional Medicaid, and Superior Health Medicaid. We also accept Master Card and Visa.

Monday: 11:00 AM - 8:00 PM Tuesday: 11:00 AM - 8:00 PM Wednesday: 11:00 AM - 8:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 9:00 AM - 6:00 PM Saturday: CLOSED Sunday: CLOSED By appointment
Notice

Our RMYA staff are monitoring city, state, and national responses to COVID-19 and will make adjustments as necessary to keep all of our clients and stakeholders protected. Please feel free to call our 24-hour hotline at 210-340-8090 with questions or concerns.

Here’s how Safe Place works:

Step One – A young person enters a Safe Place and asks for help.

Step Two – The site employee finds a comfortable place for the youth to wait while they call the licensed Safe Place agency. For the greater San Antonio area that is Roy Maas Youth Alternatives (RMYA).

Step Three – Within 30 minutes, a RMYA staff member or qualified Safe Place volunteer will arrive to talk with the youth and, if necessary, provide transportation to RMYA's Centro Seguro Drop-In Center.

Step Four – Once at Centro Seguro, counselors meet with the youth and provide support. Agency staff makes sure the youth and their families receive the help and professional services they need.

This program is for youth under the age of 18 in need of immediate help and safety.

Free.

Open 24 hours
Youth Hotline
(210) 340-8090
Notice

Accepting intake for individuals who have had an incident of DV within the last 24 hours or threats on their lives.

  • 24-hour Crisis Intervention
  • Individual and group counseling for women and children
  • Legal assistance
  • Transitional housing
  • On-site primary medical and dental care

Services are available in both English and Spanish.

24/7 Crisis Hotline: (210) 733-8810
5.93 miles away, 5922 Blanco, San Antonio, TX, 78213 , D1

SAMMinistries’ Transitional Living and Learning Center (TLLC) is home to 40 families as they work to overcome homelessness.

The TLLC provides housing, support, and resources to families (one or both parents plus at least one minor child) who show a commitment to gaining self-sufficiency.

The individual needs of all family members are supported for a two-year period, promoting the viability of the family as a whole while they transition out of homelessness.

Transitional Housing Residents:

  • Have a goal to work or attend school for at least 30 hours per week
  • Meet with Case Managers regularly to establish short and long-term goals
  • Participate in life skills classes: money management, parenting, conflict resolution, etc.

Must meet HUD definition as "literally homeless" and must be referred by the community's Coordinated Entry system.

This facility does not serve single individuals. Families may consist of couples with children or single mothers or fathers with children.

Office Hours: Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: CLOSED Sunday: CLOSED The residential program is 24/7, year-round
Teshina Carter - Director of Clinical and Transitional Services Send email
(210) 321-5695
Notice

Our RMYA staff are monitoring city, state, and national responses to COVID-19 and will make adjustments as necessary to keep all of our clients and stakeholders protected. Please feel free to call our 24-hour hotline at 210-340-8090 with questions or concerns.

Here’s how Safe Place works:

Step One – A young person enters a Safe Place and asks for help.

Step Two – The site employee finds a comfortable place for the youth to wait while they call the licensed Safe Place agency. For the greater San Antonio area that is Roy Maas Youth Alternatives (RMYA).

Step Three – Within 30 minutes, a RMYA staff member or qualified Safe Place volunteer will arrive to talk with the youth and, if necessary, provide transportation to RMYA's Centro Seguro Drop-In Center.

Step Four – Once at Centro Seguro, counselors meet with the youth and provide support. Agency staff makes sure the youth and their families receive the help and professional services they need.

This program is for youth under the age of 18 in need of immediate help and safety.

Free.

Open 24 hours
Youth Hotline
(210) 340-8090
Notice

Operating with an abundance of caution, we are continuing the closure of our campus and community homes. This includes the day programs (free.to.be. and Unicorn Centers).

Click here for our latest Covid-19 Information and Planning update.

Our Emergency Shelter is available for immediate care for children in crisis who have a diagnosis of intellectual developmental disability (IDD).

We welcome children residing in any county in the State of Texas. These children are referred to us from the State's Child and Family Protective Services agency in cooperation with area law enforcement agencies. The length of stay is determined through consensus with agency officials.

Julie O'Toole - Director of Children's Program Send email
(210) 924-9265
Notice

This Safe Place is OPEN to provide services as usual.

Please be aware our RMYA staff are monitoring city, state, and national responses to COVID-19 and will make adjustments as necessary to keep all of our clients and stakeholders protected.

Please feel free to call our 24-hour hotline (210-340-8090) with questions or concerns.

Here’s how Safe Place works:

Step One – A young person enters a Safe Place and asks for help.

Step Two – The site employee finds a comfortable place for the youth to wait while they call the licensed Safe Place agency. For the greater San Antonio area that is Roy Maas Youth Alternatives (RMYA).

Step Three – Within 30 minutes, a RMYA staff member or qualified Safe Place volunteer will arrive to talk with the youth and, if necessary, provide transportation to RMYA's Centro Seguro Drop-In Center.

Step Four – Once at Centro Seguro, counselors meet with the youth and provide support. Agency staff makes sure the youth and their families receive the help and professional services they need.

This program is for youth under the age of 18 in need of immediate help and safety.

Free.

Open 24 hours
Youth Hotline
(210) 340-8090
6.73 miles away, 735 NW 410, San Antonio, TX, 78216 , D1
Notice

This Safe Place is OPEN to provide services as usual.

Please be aware our RMYA staff are monitoring city, state, and national responses to COVID-19 and will make adjustments as necessary to keep all of our clients and stakeholders protected.

Please feel free to call our 24-hour hotline (210-340-8090) with questions or concerns.

Here’s how Safe Place works:

Step One – A young person enters a Safe Place and asks for help.

Step Two – The site employee finds a comfortable place for the youth to wait while they call the licensed Safe Place agency. For the greater San Antonio area that is Roy Maas Youth Alternatives (RMYA).

Step Three – Within 30 minutes, a RMYA staff member or qualified Safe Place volunteer will arrive to talk with the youth and, if necessary, provide transportation to RMYA's Centro Seguro Drop-In Center.

Step Four – Once at Centro Seguro, counselors meet with the youth and provide support. Agency staff makes sure the youth and their families receive the help and professional services they need.

This program is for youth under the age of 18 in need of immediate help and safety.

Free.

Open 24 hours
Youth Hotline
(210) 340-8090
Notice

We remain open during our normal hours of operation.

Emergency Placement provides children in crisis a safe haven. Some children are moved from unsafe and abusive home environments and often come to us with only the clothes on their backs. We work quickly, address immediate needs and assess what their long-term needs are.

Girls age 0-19 years.

Monday: 8:00 AM - 4:00 PM Tuesday: 8:00 AM - 4:00 PM Wednesday: 8:00 AM - 4:00 PM Thursday: 8:00 AM - 4:00 PM Friday: 8:00 AM - 4:00 PM Saturday: CLOSED Sunday: CLOSED
Tara Roussett - Chief Executive Officer Send email
(210) 592-1156
Lauren Sides - Chief Public Relations Officer Send email
Notice

We are offering all counseling services via the phone and/or via telehealth using Zoom Video Conferencing. Before you connect with a counselor you will need to review the distance counseling section in the Informed Consent Form. For support during a crisis or more information, please contact our 24/7 Crisis line at 210-349-7273.

Our trained advocates connect clients to resources and services through a continuous, streamlined support process. From shelter and housing to employment and legal assistance, we ensure the needs of survivors and their families are met. Our advocacy services can be accessed at any point after an incident of sexual violence, from immediate crisis support and hospital accompaniment to navigating legal and judicial systems. If you or someone you know has been impacted by sexual violence, you can request one of our advocates at any time.

Ways we help:

  • Hospital Accompaniment
  • Law enforcement/court accompaniment
  • Application and enrollment assistance (Crime Victim's Compensation, Address Confidentiality Program, Medicaid, Food Stamps, etc.)

Most common referrals:

  • Legal Assistance: To provide access to low-cost or free legal information, advice or representation.
  • Housing/Utilities Assistance: To find shelter, help with bills (rent, mortgage, gas, electric, phone, water, etc.) or break lease.
  • Food: For access to direct food services provided by food pantries, food banks, etc.
  • Specialized Counseling: For specialized counseling services outside of our scope (i.e. substance abuse care).
  • Follow-up Medical Care: To monitor health through regular physical exams and/or medical tests by a doctor.
  • Inpatient Care: For those in need of a diagnosis or treatment that requires an overnight stay at a hospital.

Survivors of sexual violence and their families.

Free.

Monday: 8:30 AM - 4:30 PM Tuesday: 8:30 AM - 4:30 PM Wednesday: 8:30 AM - 4:30 PM Thursday: 8:30 AM - 4:30 PM Friday: 8:30 AM - 4:30 PM Saturday: CLOSED Sunday: CLOSED
Crisis Line
(210) 349-7273