Alamo Area Resource Center (AARC)
San Antonio Community Resource Directory
The Alamo Area Resource Center (AARC) was founded in 1990 to assist in meeting the needs of individuals who are homeless, disabled or facing life challenging illnesses, including but not limited to HIV/AIDS in Bexar County and surrounding areas. Today, AARC serves as one of the primary social service organizations in Bexar County and the surrounding area by providing and coordinating services to eligible individuals. We promote compassionate, non-judgmental care and support. AARC is now located at 303 North Frio and provides integrated clinical and social and prevention services to over 6,000 unduplicated individuals annually. Utilizing the John Hopkins model of HIV Care, an integrated approach to treatment has proven effective due to the complexity of the patient population which is especially vulnerable to drop out from either social services care, medical treatment or both. To this end, a “single point of care” model was developed to maintain treatment engagement. The AARC wrap-around care model includes medical providers, psychiatrists, social workers, mental health counselors, housing specialists, and supportive services on-site. AARC is a non-profit, 501 (c) 3 tax-exempt agency. Services are confidential and free of charge. All services are provided without regard to race, gender, age, disability, or sexual orientation. AARC is funded by grants from public entities and foundations and also by donations from individuals and corporations. All contributions are tax-deductible to the fullest extent of the law.
Mon-Fri, 8:00am-4:30pm
(210) 625-7200
AARC serves as an advocate and training center for health care professionals serving those most in need, and hopes to enhance educational programs to demonstrate how the involvement of young professionals can change the health care landscape of the San Antonio community. • Cultural Sensitivity: Cultural competency is at the core of AARC service delivery model. AARC offers staff cultural competence training annually to build knowledge, skills, and increase capacity to improve working relationships with historically marginalized populations. AARC is committed to providing health affirming care to our diverse client population. AARC staff not only reflects the community that we serve, but also offers specific cultural sensitivity training with population of focus at the center, such as: LGBT population, gender non- binary /non- conforming, people of color, people with disabilities, among others. • LGBT Fellowship: AARC is pleased to announce three university student fellowships at its newly opened LGBT Health Equity Clinic. These fellowships will be awarded to students pursuing degrees in the field of nursing, medicine and social work. With these fellowships, AARC seeks to encourage and support those hoping to serve others in their respective professions, while investing in students who are proven leaders in their academic achievements. AARC Health Equity Fellowships will provide $5000 to three university students per semester to work on-site at the clinic alongside skilled professionals.
(210) 625-7200
AARC is one of the largest and most experienced providers of LGBT health and mental health care, supported by a culturally sensitive team working to advance the care and treatment of Lesbian, Gay, Bisexual, and Transgender people. Primary Care: AARC’s Health Equity Clinic (HEC) provides a safe space for licensed medical staff to conduct intakes and medical assessments while offering treatment services for the Lesbian, Gay, Bisexual, and Transgender (LGBT) community in San Antonio, which historically one of the most medically underserved populations in South Texas. AARC contracts with LGBT and LGBT-friendly physicians and clinicians who are culturally sensitive and representative of the communities served. In addition to primary medical care, AARC Health Equity Clinic staff offer comprehensive information, referral, PrEP, HIV care and patient navigation services for LGBT patients and consumers. AARC will utilize its LGBT clinic for health services outreach and education to LGBT organizations and the community throughout San Antonio. AARC Health Equity Clinic services are offered with respect and compassion for the diverse community we represent and serve. HIV Specialty Care: AARC’S Health Equity Clinic offers people living with HIV a wide range of support services, including leading-edge medical care. AARC’s wrap-around care model practices a holistic approach to treatment, helping clients manage all aspects of living with HIV, through counseling, nutritional advice, and transportation support. Nutritional Sercices: AARC provides home-delivered meals (Meals on Wheels) to individuals who are on home hospice, home health or who have been recently released from the hospital as well as on-site meals for those with multiple medical and social service appointments. All nutritional services are coordinated through AARC’s registered dietitian. Pharmacy services include: • Private consultations with staff members who can answer your questions about medications, especially HIV-drug regimens and side effects • Free, confidential delivery in San Antonio (some restrictions apply) • Prescription refill assistance program • On-site assistance in English and Spanish If you’re a client of our health center, pharmacy staff will work closely with your physician, nurse, nutritionist, case manager, and/or mental health provider to help you achieve your health care goals. (Pharmacy hours and phone: Mon-Fri, 9:00am-5:30pm; 210.231.0383) Behavioral Health: Mental Health Services are provided to individuals and families who are dealing with various life stressors. These services are conducted in a group or individual setting, and provided by Licensed Professional Counselors. All behavioral health programs are overseen by Howard Rogers, M.A., AARC’s Executive Director, also a Licensed Marriage and Family Therapist, and by Dr. Robert Jimenez, AARC’s Medical Director, a psychiatrist with a history of working with individuals living with HIV. • Spanish and bilingual services are available. • The prescribing and monitoring of psychotropic medications to individuals with a diagnosed mental disorder and are provided by a licensed physician. • The provision of prevention and treatment to address substance abuse problems (including alcohol, legal and illicit drugs) in an outpatient setting. Substance Abuse groups revolve around an evidence based approach to treating substance abuse and involve both group as well as individual support.
We accept Ambetter, Blue Cross Blue Shield, Humana, United Health Care, Medicaid, and Medicare, Superior. If you are uninsured, we can help determine your eligibility for medical and drug assistance programs.
Mon-Fri, 8:00am-4:30pm
(210) 688-5792
The P.U.S.H (People Understanding Sexual Health) program, provides testing, outreach, and education to the community as well as linkage to care for HIV-positive individuals. • HIV-STI testing: o HIV testing is confidential with results in 60 seconds o HEP C testing results in 20 minutes o Syphilis testing is blood drawn and you will be contacted with results. • Pre-exposure prophylaxis: o PrEP is a medication that can help prevent HIV infection. It involves taking a pill called Truvada which, if taken daily over a period of time, can prevent HIV from infecting healthy cells. Meet with one of our doctors or other PrEP Navigator to learn whether PrEP is right for you. If it is, we can write and fill a prescription for it. o PEP is medication that has been shown to prevent HIV infection after exposure, if you’re treated within 72 hours. o To schedule a free PrEP consultation call us at 210-625-7216, or drop by. • PrEP Patient Navigation: AARC’s PrEP navigator provides general information about PrEP and nPEP. AARC has also started prescribing PrEP at its newly opened LGBT Health Equity Clinic. o Assessing if PrEP is right for you. o Provide education on prevention topics, including PrEP/PEP, consistent and correct condom use, safer sex practices, risk reduction, regular STI and HIV testing, and the importance of mental health and substance use issues in relation to HIV risk. o Assist with the selection of a clinical site offering PrEP/PEP or an HIV testing site and coordinate referral process, and maintain communication with referral site and the client to ensure linkage to care. o Provides assistance with eligibility for PrEP financial assistance and application process. o Provide assistance with appointment scheduling, accompaniment, and appointment reminders as needed. o Provide support around linkage to other services needed, such as mental health care, substance abuse counseling, employment services, support groups, and basic needs. • Health Education Risk Reduction (H.E.R.R): AARC’s HERR program provides support and Health education and Risk Reduction through client individual and group education sessions. Clients are provided information on HIV and HIV-Health related issues that demonstrates the importance of medical adherence and disease management.
Mon-Fri, 8:00am-4:30pm
(210) 688-5792
In 2016, AARC joined with the Center for Medical Humanities and Ethics at UT Health San Antonio to house the new Pride Community Clinic (PCC), a student and doctor led effort to serve the uninsured and underinsured lesbian, gay, bisexual, transgender, and queer community. The PCC will offer primary care for this community on designated evenings, while providing linkages to vital mental health, sexual health, and substance abuse services. The PCC further aims to expose interdisciplinary UT Health San Antonio student volunteers to the needs, concerns, and unique experiences of the LGBTQ population. The Pride Community Clinic serves self-identified LGBTQ patients recruited through marketing and outreach to the greater San Antonio. PCC patients will be welcome regardless of sex, race, religion, national origin, socioeconomic status, insurance coverage, funding ability, sexual orientation, or gender identity. In addition, a special focus of the Pride Community Clinic will be to serve homeless LGBTQ populations and the local transgender community, two of the most vulnerable and underserved populations in the city of San Antonio.As it delivers primary care, the clinic will provide sexually transmitted infection testing, hormone replacement therapy for transgender patients, and connection to HIV Pre-Exposure Prophylaxis (PrEP).
Patients must be 18 years of age or older. LGBTQ patients can be assured that all volunteers within the clinic are trained to be sensitive to LGBTQ issues.
The PCC currently operates one Wednesday evening per month between 5:00 pm and 8:00 pm and potential patients must make an appointment over the phone to secure one of the limited time slots.
(210) 570-7318

Social Services provided by AARC include:

  • Case Management: Medical and Non-medical case management help individuals living with HIV/AIDS become self–sufficient and virally suppressed. Case managers utilize assessments, care coordination, advocacy for options and services to meet client’s comprehensive health needs.
    • Referrals to community resources
    • Medication and medical adherence
    • Linkage to medical care
    • Assist with obtaining HIV medication
    • Assist with applications for medical benefits
    • Client-centered services
  • Health Insurance: The Health Insurance Premium–Aids Pharmaceutical Assistance (HIPCSA) program is intended to help HIV positive individuals continue medical care without gaps in health insurance coverage or disruption of treatment. This includes premium payments, office visit/lab co-payments, deductibles and medication co-pays. Funds are NOT available for co-payments associated with hospitalization and/or emergency room care.
  • Housing Services: Alamo Area Resource Center maintains an affordable housing data base and provides housing referral and placement services. AARC also provides HOPWA Short Term Rental, Mortgage, Utility assistance (STRMU), Tenant-Based Rental Assistance (TBRA) and housing case management for those who qualify.
  • Patient Navigation: Patient navigation is a process by which an individual—a patient navigator—guides patients with HIV through and around barriers in the complex care system to help ensure timely diagnosis and treatment.
  • Outreach Services: Outreach Services is the identification of people with unknown HIV disease, as well as those who know their status but are out-of-care. For help receiving or returning to care contact 210-204-5964.
  • Thrive Early Intervention: Assists individuals recently diagnosed with HIV or those with HIV who have not yet established a regimen of regular medical care.
  • Transportation: AARC transportation offers a shared-ride service for consumers that because of their disability are unable to access the public transit system. The purpose is to transport our clients to and from their medical appointments. If an AARC shuttle van is not available, we may transport you in a contracted vehicle, such as a taxi. Hours and direct line: Mon-Fri: 8am–4:30pm; 210-625-7222
  • Support Groups: Alamo Area Resource Center (AARC) offers and provides space for a variety of different types of discussion, harm reduction, therapy, support and Healthy Relationship groups. Some are presented by AARC, while others are peer-led, organized, and presented by groups or entities not affiliated with AARC. Groups are free to attend and RSVP is not necessary unless stated otherwise. For information about each group and/or to learn about attendance guidelines, restrictions or requirements, contact our Behavioral Health Department at 210-591-0216

During your first visit with us, you will be meeting with our Intake Specialist who will collect all the eligibility documents as well as our agency documents in order to be eligible for services. You can expect to spend about 30-50 minutes with the Intake Specialist.

Be prepared to bring:

  • Proof of positivity
  • Proof of income
  • Proof of residency
  • Picture I.D