San Antonio Community Resource Directory

Universal service is based on the principle that all Americans should have access to a baseline level of telecommunications service and further the public interest of keeping all Americans connected. This principle is the cornerstone of the Communications Act of 1934, which established universal service in legislation and also created the Federal Communications Commission (FCC). Since that time, universal service policies have helped make telephone service (and later, broadband access) widely available throughout the U.S., even in rural areas.

USAC is an independent, not-for-profit corporation designated by the FCC as the administrator of the Universal Service Fund.

Click here for a list of FAQS.

Online and Virtual Assistance

Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal lands).

A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.

Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.

Connectivity Resources
  • Help Paying For Internet
Hours
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 9:00 PM
Saturday: 9:00 AM - 9:00 PM
Sunday: 9:00 AM - 9:00 PM

Customer Support Send email
(866) 454-8387
Updated within the last 5 months.